From Chaos to Clarity: How One Global Insurer Transformed Claims Management with Salesforce CPQ
How Salesforce CPQ Transformed A Global Claims Process By Steve Jones, Director, Field Services & Service Cloud, Westbrook Imagine a global insurance firm grappling with a labyrinth of inefficient claims processes. Manual workflows, disconnected systems, and limited visibility were creating a frustrating experience for both policyholders and internal teams. This was the reality for one […]
WESTBROOK WISDOM: A guide to Billable Contacts in Marketing Cloud Engagement
It’s not straightforward to know what is billable and what isn’t. Here is a list of what is classed as a billable contacts: Now you have worked out what constitutes a billable Contact, where do you check how many billable contacts you have in your MCE account? There are two places: If there are contacts […]
3 Tips To Save Money With Your Marketing Cloud Engagement (Formerly SFMC) Investment
Salesforce Marketing Cloud Engagement is a powerful suite of solutions. Whether you are thinking of investing or looking to minimise unnecessary costs. With nearly two decades as a Salesforce Partner, and extensive experience in Salesforce Marketing Cloud Engagement, Westbrook has developed three tips to keep your budget in check. 1. Plan Like a Pro: Avoid […]
In National Volunteering Week, don’t ignore the strain on Third Sector Funding
In National Volunteering week don’t ignore the strain on third sector funding. Can technology help the third sector do more with less and help them close their funding gaps?
Change Is Happening…
Change Is Happening… Building a reputation and brand as an organisation rooted in excellence does not happen overnight. For the past 18 years Westbrook has been quietly and consistently delivering impressive results for our clients and we are immensely proud of our well-earned Trusted Advisor standing. As we look forward with optimism, we are equally […]
