Data & Analysis – Unlock the Power of Insight

“Westbrook is our preferred Salesforce partner and have worked alongside our business to understand all our needs for a long time. They go above and beyond what you would expect from a normal Salesforce partner. I would wholeheartedly recommend them to anyone.”

“The team at Westbrook are great. There are many partners that have Salesforce knowledge and could do the job, but its the team of people that set them apart. Nick, Ayse and Steve are what makes us come back to Westbrook again and again.”

“Westbrook have been brilliant to work with on our project – 5 stars across the board. They really understood our business, challenged our thinking and delivered ahead of time and budget. We are already starting the next phase with them!”

“Westbrook quickly understood our needs as a non profit organisation and built a plan that would allow us to meet our goals on time. The team were very helpful in fleshing out the details of what we wanted from a CRM.”

“Westbrook is a wonderful organisation, they looked after us from start to finish. We are now at the stage where if we need any changes we go to them and they happen quickly. Westbrook really wanted to learn our process and see how they could get Salesforce to work well for us.”

“Westbrook is excellent at capturing requirements and has an implementation team who were very easy to contact and speak with. Westbrook is good at changing requirements mid development when business practices not fully reflected in capture process.”

“With membership expanding, one of the biggest challenges was coping with the scale of communicating and marketing to each member individually every time they signed up or needed to renew their membership…”

“Embarking on this programme gave us the opportunity to reimagine and re-engineer the entire process…”

“When you look at the capability of Salesforce beyond CRM it opens up opportunities for the future…”

“Again the Westbrook team was more than patient with our lack of focus. They stopped all other work to give this their full attention. Delivered as quickly as possible.”

“Support from Westbrook has been great. Their attention to detail and recommendations have been very helpful. We have several areas that leverage our weekly stand-up with them and has proven to be very effective!”

“The support process was key for ongoing questions and direction. The Westbrook team handled and communicated very effectively. Their expertise and recommendation were very helpful.”

“We required blended resources that could carry out the functions of Business analysis & Technical Design, who could dovetail closely with DMG’s Solution Architects & the Developers/Administrators. This required not only the skills but the right personalities, which Westbrook worked hard to ensure was matched well.”

“Westbrook’s expertise and personal coaching transformed our Salesforce environment into a valuable business tool. We now have a robust, secure system that is GDPR compliant and a safe pair of hands for our data management needs.”

“We are now operating 125% more than we were pre covid on our job numbers. We have increased one job per engineer per day. We believe there are another 20-30% opportunities out there that we aren’t capturing at the moment. We are on a significant recruitment drive to add 50-100 engineers to our team.”

“With Westbrook and their experience in the platform, they helped us through the RFP process. We wanted to be able to develop things quicker, more clicks, less code, utilise reporting to help us to understand the performance of the product for SLAs and KPIs but also how to tweak and refine these parameters around optimisation.”

“Westbrook worked with our small charity to ensure we have a fit-for-purpose donor database, which is now far more streamlined and efficient. Due to the brilliant work the Westbrook consultant has done, we are now in the position to use the database as an effective tool to review and plan fundraising strategies, manage effective donor relationships, and safeguard our data—something we’ve never been in the position to do before.”

“Westbrook has become a natural extension of our team, providing highly qualified resources who understand our business. Their proactive approach and personalised service have been essential for our operational efficiency. We trust Westbrook to have our best interests at

“Support from Westbrook has been great. Their attention to detail and recommendations have been very helpful. We have several areas that leverage our weekly stand-up with them and has proven to be very effective!”

“Westbrook is a wonderful organisation, they looked after us from start to finish. We are now at the stage where if we need any changes we go to them and they happen quickly. Westbrook really wanted to learn our process and see how they could get Salesforce to work well for us.”