Connect, Automate and Scale with Salesforce Integrations

Eliminate silos and create a unified technology ecosystem with seamless Salesforce integrations. Westbrook ensures smooth data flow across your business, enhancing efficiency and unlocking new opportunities through expert Salesforce development and system connectivity.

Flexible, Scalable Integrations for a Connected Business

Deploying new technology should enhance your business, not disrupt it. Westbrook specialises in integrating Salesforce with virtually any system, ensuring a smooth transition that enhances performance, maintains data accuracy and scales with your business needs.

We take the time to understand your existing systems, challenges and objectives before designing an integration strategy that works for your organisation. Whether you need to connect an ERP, unify customer data across platforms or develop a custom integration, our Data & Integration Centre of Excellence ensures a secure, scalable and future-proof solution.

Connecting Salesforce to Your Entire Business

Disconnected systems create inefficiencies, limit data visibility and slow down operations. Westbrook ensures Salesforce integrates seamlessly with your critical business applications, enabling real-time data synchronisation, automated workflows and scalable system connectivity.

MuleSoft-Powered
Integrations

MuleSoft enables businesses to automate processes and connect Salesforce with legacy systems, unlocking data across cloud and on-premise applications. Our expertise ensures a seamless MuleSoft deployment that drives efficiency and innovation.

Custom Development
& API Solutions

Every business has unique integration needs. Our team builds custom Salesforce applications and API solutions using REST, SOAP and GraphQL, allowing for flexible, scalable integrations that enhance automation and operational efficiency.

IT, Security
& Compliance

Modern businesses need robust security and compliance measures. By integrating Salesforce with identity management systems like Okta and Microsoft Entra ID, we help businesses automate user authentication and improve data protection across their organisation.

E-commerce & Order
Management

For businesses handling online transactions, seamless order processing and real-time inventory tracking are critical. Our integrations between Salesforce and platforms like Shopify, Magento and WooCommerce ensure a connected buying experience from checkout to fulfilment.

Sales & Marketing
Connectivity

Sales and marketing teams need connected systems to manage customer journeys effectively. We integrate Salesforce with tools like HubSpot, Marketo and Mailchimp, allowing for personalised campaigns, automated workflows and consistent data across platforms.

CRM & Data
Integrations

Migrating or unifying data from platforms like SAP, NetSuite and Microsoft Dynamics ensures a single source of truth for customer information. Our integrations enable businesses to make real-time decisions based on accurate, synchronised data.

MuleSoft-Powered
Integrations

MuleSoft enables businesses to automate processes and connect Salesforce with legacy systems, unlocking data across cloud and on-premise applications. Our expertise ensures a seamless MuleSoft deployment that drives efficiency and innovation.

Custom Development
& API Solutions

Every business has unique integration needs. Our team builds custom Salesforce applications and API solutions using REST, SOAP and GraphQL, allowing for flexible, scalable integrations that enhance automation and operational efficiency.

IT, Security
& Compliance

Modern businesses need robust security and compliance measures. By integrating Salesforce with identity management systems like Okta and Microsoft Entra ID, we help businesses automate user authentication and improve data protection across their organisation.

E-commerce & Order
Management

For businesses handling online transactions, seamless order processing and real-time inventory tracking are critical. Our integrations between Salesforce and platforms like Shopify, Magento and WooCommerce ensure a connected buying experience from checkout to fulfilment.

Sales & Marketing
Connectivity

Sales and marketing teams need connected systems to manage customer journeys effectively. We integrate Salesforce with tools like HubSpot, Marketo and Mailchimp, allowing for personalised campaigns, automated workflows and consistent data across platforms.

CRM & Data
Integrations

Migrating or unifying data from platforms like SAP, NetSuite and Microsoft Dynamics ensures a single source of truth for customer information. Our integrations enable businesses to make real-time decisions based on accurate, synchronised data.

Did You Know?

Businesses with Connected Systems Grow 5X Faster

Companies that integrate their CRM with existing business applications see a 5X increase in efficiency and scalability.

(Source: Salesforce Customer Success Metrics, salesforce.com)

Custom Integrations for Every Department

Westbrook ensures that every team benefits from seamless connectivity, improving collaboration and performance.

Sales

Enable real-time lead tracking, pipeline forecasting and automated quote management with integrated sales tools.

Customer Service

Connect Salesforce with helpdesk platforms like Zendesk or Freshdesk for faster case resolution and improved service levels.

Marketing

Ensure consistent customer data across marketing, sales and service touchpoints with unified campaign insights.

Operations & IT

Streamline IT workflows, automate security processes and enhance data governance with integrated monitoring tools.

Real Results from Seamless Integrations

Professional Services Organisation

- Anonymous

“Westbrook is our preferred Salesforce partner and have worked alongside our business to understand all our needs for a long time. They go above and beyond what you would expect from a normal Salesforce partner. I would wholeheartedly recommend them to anyone.”

Verified 5-Star AppExchange Review

- Anonymous

“The team at Westbrook are great. There are many partners that have Salesforce knowledge and could do the job, but its the team of people that set them apart. Nick, Ayse and Steve are what makes us come back to Westbrook again and again.”

Healthcare and Life Sciences Organisation

- Anonymous

“Westbrook have been brilliant to work with on our project – 5 stars across the board. They really understood our business, challenged our thinking and delivered ahead of time and budget. We are already starting the next phase with them!”

Healthcare and Life Sciences Organisation

- Anonymous

“Westbrook quickly understood our needs as a non profit organisation and built a plan that would allow us to meet our goals on time. The team were very helpful in fleshing out the details of what we wanted from a CRM.”

Service Cloud, Non-Profit Cloud

- Anonymous

“Westbrook is a wonderful organisation, they looked after us from start to finish. We are now at the stage where if we need any changes we go to them and they happen quickly. Westbrook really wanted to learn our process and see how they could get Salesforce to work well for us.”

Public Sector Organisation

- Anonymous

“Westbrook is excellent at capturing requirements and has an implementation team who were very easy to contact and speak with. Westbrook is good at changing requirements mid development when business practices not fully reflected in capture process.”

RPS

- Rick Russell

Chief Operating Officer

“With membership expanding, one of the biggest challenges was coping with the scale of communicating and marketing to each member individually every time they signed up or needed to renew their membership…”

RPS

- Rick Russell

Chief Operating Officer

“Embarking on this programme gave us the opportunity to reimagine and re-engineer the entire process…”

RPS

- Rick Russell

Chief Operating Officer

“When you look at the capability of Salesforce beyond CRM it opens up opportunities for the future…”

Financial Services Organisation

- Anonymous

“Again the Westbrook team was more than patient with our lack of focus. They stopped all other work to give this their full attention. Delivered as quickly as possible.”

Financial Services Organisation

- Anonymous

“Support from Westbrook has been great. Their attention to detail and recommendations have been very helpful. We have several areas that leverage our weekly stand-up with them and has proven to be very effective!”

Financial Services Organisation

- Anonymous

“The support process was key for ongoing questions and direction. The Westbrook team handled and communicated very effectively. Their expertise and recommendation were very helpful.”

Daily Mail

- Anonymous

“We required blended resources that could carry out the functions of Business analysis & Technical Design, who could dovetail closely with DMG’s Solution Architects & the Developers/Administrators. This required not only the skills but the right personalities, which Westbrook worked hard to ensure was matched well.”

The Prostate Project

- Katherine Hammersley

Charity Secretary

“Westbrook’s expertise and personal coaching transformed our Salesforce environment into a valuable business tool. We now have a robust, secure system that is GDPR compliant and a safe pair of hands for our data management needs.”

Circet Home

- Lynn Anderson

Operations Director

“We are now operating 125% more than we were pre covid on our job numbers. We have increased one job per engineer per day. We believe there are another 20-30% opportunities out there that we aren’t capturing at the moment. We are on a significant recruitment drive to add 50-100 engineers to our team.”

Circet Irl & UK

- Dave Brazewell

Technical Director

“With Westbrook and their experience in the platform, they helped us through the RFP process. We wanted to be able to develop things quicker, more clicks, less code, utilise reporting to help us to understand the performance of the product for SLAs and KPIs but also how to tweak and refine these parameters around optimisation.”

The Prostate Project

- Katherine Hammersley

Charity Secretary

“Westbrook worked with our small charity to ensure we have a fit-for-purpose donor database, which is now far more streamlined and efficient. Due to the brilliant work the Westbrook consultant has done, we are now in the position to use the database as an effective tool to review and plan fundraising strategies, manage effective donor relationships, and safeguard our data—something we’ve never been in the position to do before.”

JANES

- Emma Oakes,

Head of Sales Operations

“Westbrook has become a natural extension of our team, providing highly qualified resources who understand our business. Their proactive approach and personalised service have been essential for our operational efficiency. We trust Westbrook to have our best interests at

CAPITA

- Steve Allan

Marketing Manager

“Support from Westbrook has been great. Their attention to detail and recommendations have been very helpful. We have several areas that leverage our weekly stand-up with them and has proven to be very effective!”

MSQ

- John Smith

Senior Manager

“Westbrook is a wonderful organisation, they looked after us from start to finish. We are now at the stage where if we need any changes we go to them and they happen quickly. Westbrook really wanted to learn our process and see how they could get Salesforce to work well for us.”

Blogs / news

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Future-Proof Your Business
with Salesforce Integration

The right Salesforce integration strategy can eliminate inefficiencies, reduce manual effort and
improve business agility. Let’s create a connected, automated and scalable system for your business.

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