From Chaos to Clarity: How One Global Insurer Transformed Claims Management with Salesforce CPQ

How Salesforce CPQ Transformed A Global Claims Process By Steve Jones, Director, Field Services & Service Cloud, Westbrook Imagine a global insurance firm grappling with a labyrinth of inefficient claims processes. Manual workflows, disconnected systems, and limited visibility were creating a frustrating experience for both policyholders and internal teams. This was the reality for one […]

Leveraging Salesforce CPQ: A Breakthrough in Carbon Footprint Management

In an era where environmental consciousness is no longer a mere buzzword, organisations worldwide are reevaluating their impact on the planet. One such global insurer, in collaboration with Westbrook, has taken a significant stride towards sustainability with the creation of an innovative carbon value calculator seamlessly integrated with Salesforce CPQ (Configure, Price, Quote).  With a […]

How Salesforce CPQ Transformed A Global Claims Process

How Salesforce CPQ Transformed A Global Claims Process By Steve Jones, Director, Field Services & Service Cloud, Westbrook Our client, a leading global provider of technology-enabled risk, benefits and integrated business solutions, embarked on a global transformation and acquisition journey to lead the future of claims management, worldwide. More specifically, they chose to use Salesforce […]