Senior Functional Consultant

London, UK

Full-Time

Operations

Job Description

Our Project Managers manage key client projects.

Project management responsibilities include the coordination and completion of projects on time within budget and scope. Oversee all aspects of projects. Set
deadlines, assign responsibilities and monitors and summarizes the progress of projects. Prepares reports for Senior Stakeholders.

Project Managers work directly with clients to ensure deliverables fall within the applicable scope and budget. They coordinate with other departments to ensure all aspects of each project are compatible and will resource with talent as needed to fulfil client needs through collaboration with the PMO and Resource Mana

Job Overview

Project Initiation: Check feasibility, establish budgets, secure resources and set up teams
Governance: Recommend and establish appropriate governance structures for projects
Planning: Setting goals and objectives, defining roles and producing schedules and timelines for tasks, in accordance with the needs of the client. Using tools, such as Gantt charts, to create a visual project plan
Leadership: Lead and motivate the project teams from both internal and external stakeholder organisations
Management: Coordinating the project team to keep them on track and keep the project on budget and in scope
Monitoring and Control: Implementing effective processes to ensure production of good quality MI
Risk and Issue Management: Manage risks and issues, escalate as appropriate and provide mitigating solutions
Change Control: Strict change control management to ensure scope is protected and any changes approved by stakeholders. Implement necessary changes in accordance with good governance. Proactively identify opportunities that will benefit the client’s business
Reporting: timely MI for clients and internal stakeholders
Project Closure: Facilitate the post implementation review process, secure client feedback and evaluate successes and challenges to enhance learning for future projects
Facilitate Workshops: Gather business requirements from key stakeholders (Business Analysis)
Document Requirements: Provide detailed write up of project scope, requirements and definitions of success (Business Requirements Specification)
Technical Governance and Estimation: Reviewing project scope, design and estimates
Manage projects: Includes coordinating the project team to ensure the project remains on track, within scope and budget
Customer Success: Manage client relationships and provide support throughout the change process
Technical Expertise: Continual Professional Development, continually improving personal Salesforce knowledge by keeping up to date with latest releases and gaining further certifications and qualifications

Job Requirements

Strong leadership skills and excellent communication skills
Ability to prioritise and multitask in a high pressure environment
Highly developed organizational skills
A proven project management track record in a delivery environment, with experience of the full project lifecycle
Being able to demonstrate effective and productive stakeholder management skills both internally at all levels and with third parties, with the ability to build productive relationships
Ability to lead, motivate and manage cross functional, multi-disciplined teams Produce and manage project plans, book resource and ensure projects progress efficiently
Effectively communicate project progress via documentation, progress reports and escalate risks and issues to internal and external stakeholders appropriately
Ensure expectations of all stakeholders are managed
Minimum two years Project Management experience successfully executing projects in a Professional Services or Client environment
Experience of handling multiple projects across a variety of disciplines at any one time
Experience of managing the design processes from start to finish
Knowledge of key technologies and their applications
The ability to translate technical or conceptual information into plain English for clients to understand
A good understanding of what is required at every stage throughout the project life cycle
Ability to quickly understand the client, their products, environment and their industry
Ability to follow quality assurance and operational processes
Proficiency with the ETL process and familiarity with the main tools
3-5 years project delivery experience
ADM201 certified + at least three core Salesforce Certifications (Sales, Service, FSL, CPQ, Marketing, Communities etc) on joining the company. Expectation for internal candidates of seven Certifications

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We offer a competitive salary, comprehensive benefits package, and a supportive work environment. If you are passionate about Salesforce and want to join a dynamic and growing team, we want to hear from you!

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