About Us
Our History
We have been implementing successful Salesforce projects since 2005. Our highly-skilled team of industry experts have deep knowledge in several verticals and all key aspects of the Salesforce Customer 360 platform. When you are looking to deliver transformational technology solutions to complex business challenges, talk to the Westbrook team first.
Our Salesforce expertise is proven through our delivery record and the the accolades of our people, and our customer-centric approach speaks for itself. A significant portion of our income is derived from returning customers.
You get a depth of experience to ensure your defined business benefits are realised and we partner with global best-of-breed solutions for complementary capabilities.
Our expertise goes beyond dedicated project teams throughout the programme lifecycle; we are a UK-based implementation team with proven global reach, experience and expertise.
Why Westbrook
London-based with global reach
Salesforce Partner since 2005
Over 1000 projects delivered
4.8/5 for customer satisfaction
Top quartile certifications per consultant in EMEA
Bespoke Wisdom™ delivery methodology
Salesforce Ventures investment and board participation
London-based with global reach
Salesforce Partner since 2005
Over 1000 projects delivered
4.8/5 for customer satisfaction
Top quartile certifications per consultant in EMEA
Bespoke Wisdom™ delivery methodology
Salesforce Ventures investment and board participation
Westbrook Wisdom™
Westbrook Wisdom™ is our tried-and-tested implementation approach, honed over years of working hand-in-hand with customers and successfully executing projects.
This methodology drives every project, from understanding a business pain point to solution design, build, deployment and adoption. It provides the framework for you to build a clear business case for Salesforce.
our values
Simplicity
360º View
mentoring
integration
collaboration
real time info
Culture
We are dedicated to excellence
We demand the best of our team and have created a unique culture that grows and encourages this goal through a meticulous approach to delivery.
- Our best practices aren’t static. We keep on reviewing and revising them, incorporating learning from projects as well as new and emerging methodologies.
- Training and development are key to the company too. Everyone at Westbrook, whatever their level, has an individual training plan, aligned with our Centres of Excellence.
- It’s an approach that’s right for our people, right for our business and right for our customers.
- We see the benefits of our culture time after time in the high levels of customer satisfaction we receive.
Our Sustainability Goals
Westbrook is committed to playing its part in reaching the country’s shared net zero objectives by 2050.
To us, being sustainable is part of what it takes to be a successful business. We strive to act in an ethical, transparent, and responsible way, and choose to work with business partners who do the same.
We are a proud member of the Better Business Act
The Better Business Act is a business-led campaign driven by leaders of more than 900 UK businesses who recognise the law has fallen behind business culture and who have proven that this approach to business works better for everyone. We joined the Better Business Act coalition because, at Westbrook, we believe the world needs every business to be at its best – creating good jobs, helping to fix pressing problems and adding value to society. And most importantly, it aligns with our compa……
how we work
Enhancing Team Collaboration: Strategies and Best Practices
Our team works closely and collaboratively across projects, blending the right group of specialist experience into cohesive project teams.
The Power of Knowledge Sharing: Unlocking Collective Intelligence
Our consultants all benefit greatly from knowledge gained from their peers in regular feedback and collaborative working sessions, ensuring thorough knowledge transfer across delivery teams
Crafting Effective Training Plans: A Step-by-Step Guide
Continuous Professional Development is a core element of our company culture. Every member of the Westbrook team has a development plan aligned to our goals and centres of excellence.
Exploring Business Success through Real-life Case Studies
Consulting teams learn from each other continually. Effective client solutions come from understanding how others have solved similar challenges and adapting the approach for a specific need.
Your Salesforce
Transformation Starts Here
The right Salesforce Implementation Partner makes all the difference. Let’s create a strategy that drives success for your business.